Delete your Flyra account
For the Flyra app on iPhone and Android, and flyra.io.
1. How to delete your account
- In the app: update Flyra to the latest version, open your Profile and tap Delete account. On Android, Profile is in Settings. Deleting signs you out on every device.
- By email: write to info@flyra.io from the email address on your account and ask us to delete it. We reply to confirm when it is done.
If you own a company on Flyra, are the last admin of a company, or have an affiliate account, the app cannot delete your account yet. Email info@flyra.io and we will handle it with you, including your company’s subscription.
2. What is deleted
- Your login: the email and phone number you sign in with, your password, Google or Apple sign-in, and every session
- Your membership in every company you belong to
- Your profile, preferences, drafts and notifications
- The devices registered for notifications and calls, and your live location
- Access you gave to connected third-party apps
3. What your company keeps
The work you did for a company belongs to that company and stays in its Flyra account: jobs, estimates, invoices, payments, customers, messages and calls, team chat, photos, job history, payroll and tips. Your name and email stay on the company’s record of its team members, without your phone number or photo, so its history still shows who did the work.
4. What Flyra keeps
We keep billing records and our audit and security logs, which can include your email address, IP address and device information, for as long as we need them for legal, tax and security reasons. Crash reports, which can include your email and user ID, stay with our crash-reporting provider for a limited period and are then deleted. See our Privacy Policy for more.
5. Questions
Email info@flyra.io.